Shipping methods

Information about delivery times & shipping costs

Here you can find the delivery times and shipping costs for shipping our milux products. All shipments are sent with a tracking number.

Germany:
uninsured shipping:
€3.99
1-5 business days
(via DHL)
Insured shipping:
€5.49
1-5 business days
(via DHL)
Europe
€6.90
5-10 working days
Worldwide:
€10.99
6-12 business days

Our delivery time is 6-8 working days, but we are usually quick and your order will be with you after 1-4 working days. However, the shipping time can take up to 14 working days because the post office also has to cooperate. If your order takes a little longer than the stated 6-8 days, please do not contact us until after the 14 working days, as your order should definitely arrive within this period.

Shipments that were paid for in advance and shipments that are sent abroad have a longer delivery time than the specified up to 14 days.

Orders with multiple products will be shipped in one box. We pack every order by hand with a lot of love in Bavaria and we send all our orders in a climate-friendly manner and have consciously chosen a shipping bag with the FSC seal.

The shipping + handling fee is €3.00 per order and is to be paid by the buyer; foreign orders have shipping of €6.90 within the EU+Switzerland. Outside the EU – €10.99 worldwide.

Germany: €3.99, Europe(+Switzerland): €6.90, Worldwide: €10.99

Shipping outside the EU: Orders shipped to countries outside the EU may be charged additional duties and taxes by your local customs authority, the carrier or customs may require you to pay these before completing delivery. These costs are to be borne by the buyer. Please check with your local customs office before ordering about the costs, if any.

The costs for returns within and outside the EU are also to be borne by the buyer. We recommend sending shipments with tracking.

The processing costs incurred for the return of €3.00 must be borne by the buyer and will be offset against the refund of the returned items.

We participate in the dual system (the packaging license) and have the green dot.